Hotel Management and Operations
Hotel Management and Operations,
Fifth Edition provides a practical, up-to-date, and comprehensive approach to
how professionals across the industry manage different departments within their
operation. From the front office to finance, from marketing to housekeeping,
this resource offers advanced theory played out in practical problems.
Multidimensional case studies are a notable feature, with complex management
problems portrayed from multiple viewpoints; “As I See It” and “Day in the
Life” commentaries from new managers provide further real-world perspective.
Covering the latest issues affecting the industry, this text gives students and
professionals an up-to-date, dynamic learning resource.
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